Yes, Absolutely. We prioritze your privacy above everything else as outlined in our Privacy Policy. Your feedback is securely directed to the independent professional you hired, and your data is never scraped or sold by Consumer Metrics Inc to any third party company, individual or advertisers. Consumer Metrics Inc will never ask for any private or personal information such as date of birth, SIN number or any financial information. We are only interested in your opinions and feedback regarding your residential contractor
Your real time input allows your contractor to gain recognition for a job well done, or provides them with an opportunity to address any concerns you may have. Providing feedback helps them to maintain a high level of quality service and provides valuable feedback in support of your local professional.
Your customer’s feedback is only viewed by yourself and Consumer Metrics Inc. We do share, sell or provide any feedback data to any advertisers, competitors or third party companies or individuals without your express written consent.
You, as a client of Consumer Metrics Inc, own 100% of your customer feedback data. We treat your feedback as a proprietry business asset. Your customer feedback data is deleted from our records upon termination of your monthly plan.
Our special digital feedback forms are incredibly easy to share. You can text, email or provide a QR code for your customers to receive. There is no software to learn or dashboards to login to.
No. You are never locked into a long term commitment or contract with us. You can cancel your service at any time without any cancelation penalties or fees.
We offer a free, no obligation 30 day trial period so you can see your results before paying for anything. During your trial you will receive real time feedback from your customers directly to your email inbox. You will also have limited access to your end of month feedback report. Any data or feedback you collect during your trial period is yours to keep FREE with no strings attached. 8 out 10 trial participants sign on for a monthly plan.