Digital Insights is tailor made for residential contractors, and designed to reduce customer push-back during estimates while allowing our clients to command higher prices for their work.
Affordable Results in 3 Easy Steps
- upload contacts
- create your survey
- send
You’ll receive a report highlighting your customers’ satisfaction. Your report goes far beyond generic online reviews and tesimonials to turn every estimate into a word of mouth referral. 79% of customers trust feedback from a 3rd party source vs. 45% who trust online reviews and 28% who trust testimonials. (Pollfish)
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Easy & Affordable
Clients can charge on average 5% more per Sq. Ft. Use your positive report to command higher prices and waste less time and energy haggling over your cost. 70% of customers are willing to spend more money with companies that have excellent customer service (American Express). Businesses acting on feedback generate 10-15% revenue growth (Harvard Business Review).
Turn every estimate into a word of mouth referral with Digital Insights. Use your report to gain trust and close deals faster while doing away with the typical objections of “shopping around, too expensive, haven’t heard of you, etc”. 82% of customers trust companies asking for feedback (CustomerThermo).
Significantly improve your bottom line by prioritizing customer satisfaction & loyalty. Loyal customers spend an average of 43% more (Gallup). 5% increase in satisfaction can lead to a 25% increase in profits (Temkin Group).
We asked 100 Canadians about paying more for home reno and painting, and this is what they said.
83% of Canadians would pay more for home reno or painting from a company they trust.
78% of Canadians said knowing past customers were satisfied would make them trust a company more. 45% said web testimonials helps with trust and 28% said advertising helps with trust.
82% of people asked would pay more for home reno or painting if they were very confident they would be satisfied with the results.
And 79% would pay more for home reno if they knew past customers were satisfied.
The results are clear. Canadians pay more for home reno and painting if they’re confident about satisfaction.
For more information about this opinion poll, please contact opinions@consumermetrics.ca.
We asked 100 Canadians about paying more for home reno and painting, and this is what they said.
83% of Canadians would pay more for home reno or painting from a company they trust.
78% of Canadians said knowing past customers were satisfied would make them trust a company more. 45% said web testimonials helps with trust and 28% said advertising helps with trust.
82% of people asked would pay more for home reno or painting if they were very confident they would be satisfied with the results.
And 79% would pay more for home reno if they knew past customers were satisfied.
The results are clear. Canadians pay more for home reno and painting if they’re confident about satisfaction.
For more information about this opinion poll, please contact opinions@consumermetrics.ca.
